Privacy Policy

We collect information in the following ways:

• Information you provide directly - When you submit a contact form, request a quote from a contractor, register as a contractor, or otherwise communicate with us, we collect your name, email address, phone number, and the content of your message.
• Contractor registration data - When a contractor registers a business listing, we collect business name, contact details, trade category, license number, insurance information, and related business credentials.
• Usage data - We automatically collect standard log data when you visit our site, including your IP address, browser type, pages visited, and the date and time of your visit. This data is used solely for site analytics and security.
• Cookies and similar technologies - We use cookies to remember your preferences and understand how visitors use the site. You may disable cookies in your browser settings, though some features may not function properly as a result.

We use the information we collect to:

• Operate, maintain, and improve the THSA directory and website
• Respond to your inquiries, quote requests, and support tickets
• Process contractor registrations and verify credentials
• Send transactional communications (e.g., confirmation emails, renewal reminders)
• Detect and prevent fraud, abuse, or unauthorized access
• Comply with applicable legal obligations

We do not sell your personal information to third parties. We do not use your data to build advertising profiles or share it with lead-generation networks.

THSA does not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• Service providers - We may engage trusted vendors (e.g., email delivery, analytics, payment processors) who access data only as necessary to perform services on our behalf and are bound by confidentiality obligations.
• Legal requirements - We may disclose information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of our users.
• Business transfers - In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction, subject to the same privacy protections described here.

Business information that contractors submit to create or claim a THSA listing - including business name, trade category, phone number, website, city, and certification status - is displayed publicly on the THSA directory. This is the core purpose of the service and contractors consent to this public display upon registration.

Homeowner-submitted quote request details (name, email, phone, project description) are shared directly with the contractor you are contacting. THSA does not store these messages beyond the period necessary to deliver them.

We use first-party cookies for session management and preference storage. We may use third-party analytics tools (such as privacy-respecting analytics platforms) to understand aggregate traffic patterns. We do not use third-party advertising cookies.

You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contractor account data is retained for the duration of the account and for a reasonable period thereafter. You may request deletion of your data by contacting us (see Section 9).

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

The THSA website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

You may request access to, correction of, or deletion of your personal information at any time by contacting us at:

We will respond to all requests within 30 days. Texas residents may have additional rights under the Texas Data Privacy and Security Act (TDPSA).

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of the THSA website after changes are posted constitutes your acceptance of the updated policy.