Abacus Plumbing, Air Conditioning, & Electrical

"DO NOT USE THIS COMPANY! Over charges for most of their services and may replace parts that may not need replacing. Was told that my main board needs replacing when they replaced it themselves within a year’s time. They once sent a technician who came to “fix” a heating issue and left after about an hour, said that everything is working now and that there was “no charge” which was strange to me because no one works for free. Come to find out the next day my system was not working correctly and they had to send a manager out to fix the problem. The system has never worked correctly since. So once again I called last month regarding a heating issue and was told that my Damper Actuator needed to be replaced for $1500 so I paid half up front for them to come back the next day and tell me all I need was to replace my thermostat; they didn’t replace it with a Lennox thermostat (Which is the brand of AC unit that I have) but an inexpensive $135 Honeywell that took the technician less than 30 mins to replace and charged me the entire $750 that I paid the day before. I understand installation costs money but $615 for 30 mins seems ridiculous! When I called the company to try and get some sort of reimbursement none of the managers returned my call. Only after attempting on the fourth call after a month or so did a manager tell me that the $750 price is what they charge to replace a thermostat. This seemed to me a classic bait and switch; the sad thing is that I’ve used this company in the past trusting them but who knows if I really needed all the things they recommended. It’s hard to find honest companies who hire honest employees who do good work these days. I will NEVER use ABACUS PLUMBING, AIR CONDITIONING & ELECTRICAL AGAIN."

via Google

"Abacus replaced my electrical breaker boxes. Al and Cole and the whole team were fantastic from start to finished! I feel I definitely got my money’s worth and more! I highly recommend Abacus!!"

via Google

"I had the BEST experience with Abacus Air Conditioning thanks to Noe, Larissa, and Cesar! From start to finish, they thoroughly explained what was wrong with my home’s air conditioning & went above and beyond fixing the issues! What stood out most was how they treated me… Not just as a customer, but like family. It’s rare to find a team that combines expertise, honesty, and genuine care, but these three delivered it all! If you need AC service, I highly recommend requesting them! Abacus is blessed to have such an amazing team! 🙏🏽"

via Google