Quality Exteriors

Unlike some trades, Texas does not have a single statewide roofing contractor license. That means you should check multiple things: confirm the company’s business registration (for example with the Texas Secretary of State if it’s an LLC or corporation), ask for and verify current certificates of general liability insurance and any workers’ compensation coverage (workers’ comp is not required statewide in Texas but is strongly recommended), and request proof of any manufacturer certifications for the products they install. Also check for required local registration or permitting in Austin or Travis County, read customer reviews, ask for references, and get everything in a written contract that lists scope, materials, timelines, cleanup and warranty terms.

Many homeowners policies cover sudden damage from wind and hail, but coverages, deductibles and exclusions vary by policy. File a claim promptly if you suspect covered damage, document damage with photos, and get at least two written estimates from reputable roofers. A contractor can help document damage and produce contractor estimates for the insurer, but be cautious about signing anything that assigns your insurance payment to the roofer—make sure you understand the contract and your insurer’s process before assigning benefits. Avoid high-pressure “storm chaser” contractors after major storms; verify proof of insurance, local references, and that the contractor will obtain required permits and inspections before work begins.

For a typical single-family asphalt shingle roof, actual tear-off and installation often takes one to three days, but the overall project timeline can be longer. Factors that affect timing include roof size and complexity, decking repairs found during replacement, permit and inspection schedules, material lead times (especially for specialty roofing like metal or tile), insurance claim approvals, and weather (extreme heat, rain or hail storms can pause work). In Austin, heat and storm seasons can cause scheduling delays, so ask your contractor for a written start date, estimated completion date, their plan for permits/inspections, protection for landscaping and driveways, debris cleanup, and how they’ll handle unforeseen repairs.